Tattoo SUPER-UNLI 25

1. What is the Tattoo SUPER-UNLI 25 promo?
Tattoo SUPER-UNLI 25 is an unlimited call and text offer. Now you can make unlimited calls and texts to any Tattoo, Globe Prepaid, Globe Postpaid or TM number for 1 day for only P25. Unlimited calls do not include calls to other networks (Smart, Sun, Red), landline numbers, and IDD calls.

Promo runs from July 17, 2010 to August 16, 2010 (Per DTI-Permit No. (to follow), Series of 2010).
» Back to top

2. Who can avail of the new Tattoo SUPER-UNLI promo?
This may only be availed by Globe prepaid and Tattoo mobile subscribers. The offer is currently not available to TM subs. TM subs may opt to use ASTIGUNLI instead.
» Back to top

3. Is the service available nationwide?
Yes, SUPER-UNLI is finally available NATIONWIDE. Once registered, you can make unlimited calls and texts to any Tattoo, Globe Prepaid, Globe Postpaid or TM number anywhere in the country.
» Back to top

4. How do subscribers avail of the promo?
You must be a Tattoo or Globe Prepaid subscriber. A minimum of P26 load is required for you to register and use Tattoo SUPER-UNLI 25. Just text SUPER25 to 8888 to register and enjoy unlimited calls and texts for 1day. All calls and texts made to Globe/TM within 24 hours of registration are free. No prefix required for calls.

You will receive a confirmation message to inform you that you have successfully registered to SUPER-UNLI. Upon successful registration, P25 will automatically be deducted from prepaid subscriber’s load.
» Back to top

5. Can I avail of the Tattoo SUPER-UNLI 25 promo through retailers via load?
SUPERUNLI 25 promo is currently available thru SMS registration only. You can subscribe to the promo by texting SUPER25 to 8888.
» Back to top

6. The access code used for this promo before was 2868. What if I accidentally sent my keyword to that number instead of 8888, would I still be able to successfully register?
Yes, you would still be able to successfully register to SUPER-UNLI 25 even if you mistakenly sent your keyword to 2868.
» Back to top

7. How much prepaid balance should I maintain in order to enjoy my SUPER-UNLI 25 promo?
You only need to maintain P1 to enjoy Tattoo SUPER-UNLI.
» Back to top

8. After I register, how will I know if my Tattoo SUPER-UNLI 25 is already active?
Within 1 hour from registration, you will receive a confirmation message from Globe which will let you know that you can start using Tattoo SUPER-UNLI 25.

Reply message:
1/3 Maaari mo nang magamit ang Tattoo SUPER-UNLI 25! Enjoy unlimited Globe-Globe/TM calls and text for 1 day! No prefix required to call! 2/2 All calls & texts to Globe/TM w/in 24hrs of registration r free. Must maintain P1 in ur account to use SUPER-UNLI. 3/3 To check status, txt SUPER BAL to 8888 for free. Promo til 08/15/10. DTI3862s10.
» Back to top

9. When will my SUPER-UNLI 25 subscription expire?
SUPER-UNLI 25 subscription will expire after 1 day or 24 hours upon activation. For example: Your registration starts at 8:00am today, it will end at 7:59am of tomorrow
» Back to top

10. Do I need to use a prefix (or number before the mobile number (e.g. 23891xxxxxxxx) when calling using the SUPER-UNLI 25 promo?
No, you do not need to use a prefix to be able to make unlimited calls courtesy of your SUPER-UNLI subscription. However, just in case you used the prefix 238 before dialing the number you are calling, you will still be able to make the call for free as long as you are subscribed to SUPER-UNLI.
» Back to top

11. What will happen to my call if I use 238 prefix in calling a Globe or TM number but I am not registered to Tattoo SUPER-UNLI 25?
Calls using 238 prefix will not be connected. Calls using the prefix 238 will only be connected if the subscriber has used it while registered to SUPER-UNLI. However, the use of this prefix is not anymore required to be able to make free, unlimited calls while subscribed to SUPER-UNLI.
» Back to top

12. Why did you remove the use of the 238 prefix for calls made under SUPER-UNLI?
When subscribed under SUPER-UNLI, you no longer need to use the 238 prefix to be able to make free, unlimited calls. Globe always seeks to make the user experience better, and part of this is making things easy for its valued subscribers. So now, you no longer have to remember to use the prefix to make unlimited free calls while subscribed to SUPER-UNLI.
» Back to top

13. How much will I be charged if I made calls to other networks?
Your calls made to other networks still cost P7.50 per minute.
» Back to top

14. Are conference calls part of SUPER-UNLI 25?
Yes, you may make conference calls for free if you are subscribed to SUPER-UNLI 25 and you are the call initiator.
» Back to top

15. Are local video calls part of SUPER-UNLI 25?
No, local video calls are not part of the unlimited calls when subscribed to SUPER-UNLI 25. Video calls will be charged the normal rate for Video Calls while subscribers are on SUPER-UNLI 25.
» Back to top

16. How do I avail of the unlimited texting?
Upon successful registration to SUPER-UNLI 25, all SMS to Tattoo, Globe Prepaid, Globe Postpaid or TM within 1 day or 24 hours will be free of charge. To register to SUPER-UNLI, text SUPER25 to 8888.
» Back to top

17. I still have free SMS in my account. What will happen to my FREE SMS once I subscribe to SUPER-UNLI 25?
For Prepaid subscribers subscribing to SUPER-UNLI 25, any FREE SMS in your account will be used should you text subscribers from OTHER NETWORKS. SUPER-UNLI 25 will cover your Globe to Globe and Globe to TM text messages.
» Back to top

18. How much will I be charged if I made texts to other networks?
If you no longer have FREE SMS in your account, your texts to other networks will cost P1.00 per text.
» Back to top

19. How can I check if my SUPER-UNLI 25 subscription is still active?
To check if your SUPER-UNLI 25 subscription is still active, just text SUPER BAL to 8888 for FREE. You will receive a message confirming the status of your subscription and when it will expire.
» Back to top

20. What should I text if I want to unsubscribe from the promo?
Just text SUPER OFF to 8888 for free. In case you unsubscribe from the service before your SUPER-UNLI subscription expires, Globe will no longer refund the registration fee that was charged to your account.
» Back to top

21. What do I text if I want to know more about the promo?
Just text SUPER HELP to 8888. This is free of charge.
» Back to top

22. What do I text if I want to know the areas qualified to avail of the promo?
Just text SUPER25AREAS to 8888. This is free of charge and will provide you the full listing of provinces.
» Back to top

23. Can I avail of this promo while roaming?
The promo is only applicable to calls and texts made within the country and does not apply when you are using the international roaming service. All calls and texts made while roaming or outside the country will be charged the applicable roaming rates.
» Back to top

24. What will happen if subscriber is already in the Philippines and the roaming feature is still active?
Subscriber may register to SUPER-UNLI 25 as long as he or she is within the Philippines and may enjoy the service as long as he or she is within the Philippines.
» Back to top

25. What will happen if the subscriber has an active SUPER-UNLI 25 subscription, then activates their roaming?
Roaming activation will be successful even if a subscriber is subscribed to SUPER-UNLI 25. SUPER-UNLI 25 will not be deactivated automatically after Roaming has been activated but the subscriber may not use the promo while Roaming. Roaming rates will supersede SUPER-UNLI 25 Zero Rate when the roamer is outside the Philippines. SUPER-UNLI 25 will be deactivated by Application Server as scheduled.
» Back to top

26. What will happen to my SUPER-UNLI 25 subscription if I change my SIM or change my number?
Prepaid subscribers: Your SUPER-UNLI 25 subscription will continue even if you change your SIM card as long as you retain your mobile number. If you change your SIM and number as well, your subscription to SUPER-UNLI 25 will not be transferred thus, you will need to register again.
» Back to top

27. Can I avail of SUPER-UNLI 25 while I’m subscribed to DUO service?
Yes, you can still register to Tattoo SUPER-UNLI 25 while subscribed to DUO and enjoy the unlimited calls and text to any Tattoo, Globe Prepaid, Globe Postpaid or TM subscriber for 1 day.
» Back to top

28. Can I avail other promos while I am subscribed to SUPER-UNLI 25?
You can avail of the call promos lTawag236, Sakto Calls, Duo and P10/3mins even while you’re registered to Tattoo SUPER-UNLI but these calls will be charged on top of your SUPER-UNLI subscription depending on the promo rate. You just have to use the correct calling syntax for the promo you want to use.

You may not avail of SUPERDUO and SUPER UNLI 150 while registered to SUPER-UNLI 25.

You may also not avail of SMS promos such as Sulitxt and Unlitxt (all day, daytime and nighttime), and TXTOTHERS while registered to SUPER-UNLI 25.
» Back to top

29. Can I register to SUPER-UNLI 150 while on SUPER-UNLI 25?
No, you cannot register to SUPER-UNLI 150 while on SUPER-UNLI 25. Once your SUPER-UNLI 25 expires, you can register to SUPER-UNLI 150.
» Back to top

30. Can I register to SUPER-UNLI 25 while my previous registrations to other promos are still active?
You may register to SUPER-UNLI 25 while you are registered to Duo. However if you have an active registration to Sulitxt, Unlitxt, Text Others, SUPER-UNLI 150 and SUPERDUO, you may not register to SUPER-UNLI 25. You have to wait for your subscription to expire before you can register again.
» Back to top

31. I’m registered to Immortaltxt and then I register to SUPER-UNLI 25. Will my Immortaltxt be used up only after my SUPER-UNLI 25 texts?
Yes, your texts from Immortaltxt will only be used after your SUPER-UNLI 25 registration expires.
» Back to top

32. What would happen if there is network congestion due to the registration traffic of SUPER-UNLI 25 subscribers?
In case there is network congestion, the system would not allow successful registration of subscription requests that will be sent to 8888. In case this happens, front-liners should be prepared to address subscriber complaints.

Spiel: If sub wants to register to SUPER-UNLI 25:
Ma’am / Sir, due to system limitations, SUPER-UNLI 25 is not available at this moment. We are working to address this network concern so you may able to access and register to this offer.
» Back to top

33. Why was my call terminated? (reactive spiel)
We apologize that your call was cut short. As part of our means to fully optimize network capacity and to maintain the quality of our services, Globe created calling parameters for our SUPER-UNLI 25 service which may have resulted in your call to be abruptly interrupted. However, I assure you that as long as you are registered to Tattoo SUPER-UNLI 25 you can make as many Globe to Globe/TM calls as possible within your subscription period.

1 Response so far »

  1. 1

    pij said,

    I tried this promo last night and i wasnt able to avail it. i tried for almost 2 hours to register and it kept on telling me “hindi pa maprocess ang iyong request”. for 2 hours. i hope globe can do something about it.


Comment RSS · TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: