Wi-Tribe Telecoms on Monday said it will offer â€œunlimitedâ€ Internet services to its subscribers, but at the same time warned its heaviest users that Internet speed may slow down for them.
Wi-Tribe said 5 percent of subscribers may be deemed â€œabusiveâ€ for hogging up to a quarter of its bandwidth.
The company claimed record-breaking sales in recent months but would not reveal the exact numbers. Officials claimed to have registered 55,000 subscribers to date. Wi-Tribe attributed the robust sales to â€œgood service quality and value for money plansâ€ starting at P598 for 512 kbps. Wi-Tribe claims that this makes the plan the cheapest stand-alone broadband service in the country.
The companyâ€™s â€œunlimitedâ€ services, however, comes with a qualifier for truly heavy users.
â€œWe have a smart network that has a trigger set to throttle the speed down. We are reviewing the fair-use policy for heavy users, as other operators are now implementing here and around the world,â€ said Simon Burckhardt, Wi-Tribe chief commercial adviser, in a press conference called by Wi-Tribe Telecoms, formerly Liberty Broadcasting Network, Inc. (LBNI). Wi-Tribe is backed by San Miguel Corp. and Qatar Telecoms Group.
For plan P599, with Internet speeds of up to 512 kbps, Wi-Tribe said it will remove a the 1GB data cap. The company also said it has removed a 6GB data cap on subscribers under its Plan P998, which comes with up to 1mbps of internet speed. Wi-Tribeâ€™s Plan P1,998, which used to have a data cap of 12GB, now offers an internet speed of up to 2mbps.
â€œWith todayâ€™s announcement of the removal of our data caps we believe we now offer the best value broadband internet service in the market,â€ company product head Edmund Pike said.
In recent days, however, Wi-Tribe had also been warning heavy users that they may be penalized for usage beyond what the company would consider â€œnormalâ€.
A typical message to heavy-usage Wi-Tribe customers â€“ those that â€œhave been regularly using the service at a very high level over the past monthsâ€ â€“ warns that Wi-Tribe â€œmay be regulating your usage to ensure it comes down to a more normal level. You may find your service speed significantly reduced on some days during this month and possibly future months if your usage is still way above normal.”